Cloud Managed Service for Oracle Applications

Reduces the management complexity and maximizes the investment in your Oracle Applications, and of course is delivered on cloud infrastructure.

How can Acevedo transform your business?

Would you consider changing your Oracle Applications support model for a single service instead of your current complex management model with multiple vendors involved? This is the way Acevedo wants to make sure your organization receives the full value of your investment in Oracle Applications.

The budget constraints, the IT complexity, and the operational complexity are three of the biggest challenges CIO's are facing. Our Cloud Managed Service for Oracle Applications is designed to help you transform your organization in order to lower IT costs (eliminating unexpected costs) while improving the overall performance of the systems and operations that are supporting your business.

Our aim is to simplify your application complexity, using cloud infrastructure (IaaS) will allow us to use a huge set of platform as a service utilities (PaaS) in order to enhance the platform performance and optimize the use of your Oracle Applications. You’ll gain also the agility to start new projects faster, provisioning new instances in minutes, creating higher availability or disaster-recovery solutions that would otherwise be cost prohibitive and unfeasible, and doing so at a lower price.

Nowadays, CIOs' are also being asked to accomplish the digital transformation within their organizations, the Cloud Managed Service for Oracle Applications will be a key part within the digital transformation of tow type of organizations: a) organizations not enough mature for SaaS Cloud applications, b) firms where the business requirements are not fully covered by any SaaS Cloud application. Organizations under any of these scenarios could leverage the benefits of our Cloud Managed Service for Oracle Applications as this service allows our customers to keep their customizations.

Acevedo’s team is highly skilled in both Oracle Applications and Cloud Infrastructure so we are able take care of your Oracle Applications from the infrastructure to the applications itself, with our Cloud Managed Service for Oracle Applications Acevedo assumes the management and support of all your IT while you can focus on innovating and scale your business.

Modular service to meet your needs

Having an organized process to gather the scope and business requirements as our Cloud Managed Service for Oracle Applications can be customized depending on the customers’ requirements. The end result of the support assessment process targets the priorities of our customers and business needs.

Types of Cloud Managed Service:

Full Service

Are you looking to tranform your Oracle Applictions into a SaaS solution?. Infrastructure Management, Administration, Support & Maintenance, Enhancements and even Upgrades. Enjoy the freedom SaaS business model offers you keeping the benefits of an on-premise solutoin.

Support & Maintenance Service

You will have a service to help you on your Oracle Applications daily activities. This type of service includes Infrastructure, Administration and Support & Maintenance. Contact us now and we will tell you everything we can do to modernize your business.

Admin Service

Even we can help you If you already have a team of consultants taking care of the maintenance of your Oracle Applications. Optimize the management and cost of your Infrastructure and Administration. You will get surprised about how we can help you to keep your budget under control.


Modular service options

Offering a modular service structure we can provide a range of options to meet your unique requirements:

Cloud Managed Services for Oracle Applications:

  • 24*7 Proactive monitoring

  • Oracle Database Administration & Maintenance Services

  • Oracle Application Functional & Technical Support Services

  • SLA based response times

  • Mission critical /Emergency Response

  • Advanced monitoring tools

  • Backup/Restore/Disaster Recovery

  • Cloning automation

  • Patch Management

  • Development of new requirements

  • Integration Services

  • Upgrades

  • DBAs On Demand

  • Flexible support plans

  • Monthly subscription pricing for cost visibility

  • Detailed report of the Cloud Managed Service activities

Infrastructure support:

  • Hosting and maintenance of all hardware(servers, storage, network, backup, etc)

  • Full Operating system and server administration Services

  • Proactive and reactive patching and upgrades

  • Support and maintenance of System Administration areas

  • Backup and recovery

Help Desk Support Services:

  • 24*7 Help Desk Coverage

  • Functional and Technical Help Desks

  • Multi-Channel Support via: e-mail, phone, web conference...

  • Onsite and Remote Support

  • Quick turn around on functional and technical issues

User Training:

  • Application usage training and Overview

  • Custom Processes training

  • User training manual documentations

  • New feature overview training

Oracle LMS:

  • License Asset Management

  • Compliance Management

  • Oracle Product Procurement

  • Vendor Management

  • Cost Savings

The benefits you can reach...

  • Operating costs Reduces the overall IT operating costs

  • Efficiency and agility Increases your business efficiency and agility

  • Innovation Drives your business innovation and transformation

  • Return on investments Improves the return on investments

  • Extend the value Extends the use and value of your existing systems

  • Personalizations You can keep your core business customizations

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